Preparing the website for your busy season
Most service businesses have a rhythm, and most of them react to it rather than prepare for it. The work that produces a good season happens several months before it starts.
Have the agents build my sitePublish seasonal pages well before demand rises, since search visibility takes time to establish. Use the quiet months for the improvement work you never have time for, and use the busy season to gather photographs and reviews. Adjust your site to reflect availability honestly during peaks.
Publish ahead of the demand
A page about a winter problem published as winter starts has missed most of the season, because search engines need time to find, index and gain confidence in new material.
Write and publish seasonal pages a couple of months ahead. It feels premature and it is the only timing that works.
Know your own pattern
Before planning, look at your own records: enquiries by month over the last two years. Most businesses find the shape more pronounced than they expected, and occasionally in a different month than they assumed.
Free tools showing search interest over time can confirm whether demand for your service moves with the calendar, which helps separate your own performance from the market's.
What to do in the quiet months
This is when the improvement work actually gets done, because it is the only time anybody has capacity. It is also the easiest period in which to test a change fairly, since fewer other things are moving.
- Rewrite the pages that produce enquiries.
- Gather and organise photographs from the busy season.
- Chase the reviews you did not have time to ask for.
- Write next season's pages.
- Fix whatever the busy season revealed as awkward.
What to do during the peak
During the busy season, the website's job changes. It should manage expectations rather than maximise enquiries: current availability, realistic timescales, and a clear way to join a waiting list if you have one.
This is also the moment to gather material. Photographs and reviews collected during the peak are what fill next year's pages, and they are impossible to reconstruct later.
Say when you are busy
Businesses hesitate to admit a long lead time, fearing lost enquiries. In practice, discovering it after enquiring is worse, and customers who are told honestly often wait.
A single line saying we are currently booking a few weeks ahead sets expectations, reduces disappointed calls, and reads as a business in demand rather than one that is struggling.
Smooth the quiet season deliberately
Some of the trough can be filled with work that suits it: maintenance, preparation, indoor work, planning services, or whatever your equivalent is.
That needs its own page and its own promotion, published before the quiet period starts rather than during it. Businesses that do this find their quiet season is shorter than it used to be.
How Licheo plans for seasons
Seasonal pages are written and published ahead of demand rather than as it arrives, based on your own enquiry pattern rather than on assumptions about your trade.
Reports also compare against the same period last year, so a quiet season is described as a season rather than presented as a decline.
Part of a larger guide
This page is one part of Service business websites. The other parts:
Questions people ask
- When should I publish seasonal content?
- A couple of months before demand rises, because search visibility takes time to establish. Published as the season starts, a page has already missed most of it.
- How do I find my own seasonal pattern?
- Look at enquiries by month over the last two years. Most businesses find the shape more pronounced than expected, and sometimes peaking in a different month than they assumed.
- What should I do in the quiet months?
- The improvement work you never have time for: rewriting pages that produce enquiries, organising photographs, chasing reviews, and writing next season's pages. It is also the fairest time to test a change.
- Should I say on my website that I am busy?
- Yes. A line saying you are booking a few weeks ahead sets expectations, reduces disappointed calls, and reads as a business in demand. Discovering the wait after enquiring is far worse.
- Can I do anything about my quiet season?
- Often, by promoting work that suits it: maintenance, preparation, indoor jobs or planning services. That needs its own page, published before the quiet period rather than during it.
Keep reading
Be ready before the season starts
Seasonal pages published ahead of demand, based on your own enquiry pattern rather than assumptions.
Have the agents build my site Read the full guide